Did Apple just show us a new way to live with technology?

Apple’s event is not a product revolution. It shifts the experience toward more contextual intelligence and more open personalisation — and risks diluting the brand if that AI never gets a character people can name.

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October 3, 2024 · Giuseppe Stillitano

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Apple event and new products

On 9 September, Tim Cook and the Apple team put the latest Watch and AirPods on the table — and, of course, the new iPhones.

If you missed the keynote, this is the short version: what was new, what was quietly impressive, and what didn’t quite convince us.

iPhone 16 and 16 Pro: thinner edges, a camera you can actually hold

The phones keep the design moving: thinner bezels, a brighter display, titanium on Pro, a new set of finishes.

The detail that stuck was the Camera Control — a tactile shortcut into a camera that’s better at computational stills and video, with focus and zoom as gestures. It improves the shot you take today. It also feels like a doorway: point at a shopfront and pull reviews, offers, what’s on the shelf. That’s not shipping as magic yet. You can see the intention.

Apple Watch Series 10: health, comfort, not a revolution

Ten years in, Series 10 has rounder edges, a larger screen, a thinner case. More comfortable, tougher; Ultra still exists for people who treat a watch as kit.

Health features widened: sleep apnea detection, cycle tracking, vitals you can export as a PDF for a clinician. Useful. Adult.

What it isn’t: the anniversary moonshot a lot of people wanted. They didn’t even give it a Roman X. That tells you something about the brief.

AirPods 4: better fit, ANC, USB-C, all-day by design

AirPods 4 get a new shape for more ears, cleaner audio, ANC on the higher models, and a USB-C case. They duck environmental noise or drop volume when you’re in a live conversation. The ads aren’t subtle: Apple wants these in your ears for most of the day.

Apple Intelligence: AI as a quieter personal assistant

The hardware event wasn’t a revolution. The strategy might be. Apple is putting personalisation and on-device intelligence at the centre of how the products should feel.

“Apple Intelligence” — yes, they know what AI sounds like — is a bet that devices can be more intuitive and more proactive, reading context without making a fuss of it.

A different way of talking to the machine

This is not only a smarter Siri. It’s a set of tools meant to let you do fiddly things without breaking stride. Apple has been dissolving the line between physical and digital for years. This is that project with a language model inside.

Personalisation that used to be Android’s job

For a long time, custom icons and “make it yours” lived on the other side of the fence. Apple is opening that door: tinted icons, notes that echo your handwriting, privacy modes that let you choose which notifications arrive, and when. It’s a shift. Apple’s interface used to be non-negotiable on purpose.

A device that adapts to context is the promise. The risk is obvious: stretch personalisation too far and you thin out the thing that made Apple feel like Apple. Exclusivity and iconography are part of the brand. The next few years are about not giving that away.

Siri, slightly more like a person in the room

Siri is more tightly wired into Apple Intelligence. Double-tap to type a command when speaking out loud would be weird. It can follow a thread: “What’s the weather there?” after you’ve already named a place.

The more interesting shift is being able to chat with it — less command line, more conversation. If that holds up, it changes who feels welcome on these devices.

A new kit for making things

There are tools for generating images, tidying sketches, and Genmoji built from your photos. It’s personalisation with a smirk.

For designers it is another sandbox: try a style, drop it into Messages, Keynote, Freeform. Whether it becomes craft or clip-art is on us.

The user experience gets better. The identity of the AI is still foggy.

AI is clearly now a user-experience strategy, not a demo. The hard part for Apple is giving that intelligence a character people can name — a distinctive layer, not a background process everyone else also has.

Toward living with the technology, not just owning it

This year’s event was evolutionary: more personalisation, more AI, the same obsession with a coherent experience. No fireworks. A device that fits the day a little more closely than last year’s. That may be the point.